I have spent over 20 years creating Marketing Mix Models
for Fortune 500 companies and the government, and I also taught Marketing Mix
Modeling classes. Since not everyone
knows what Marketing Mix Modeling is, I’ll explain it below (this material was
taken from my Marketing Mix Model class):
Marketing Mix Modeling is the science of isolating the
effects of advertising and marketing components on sales. Often these effects are presented in terms of
Return on Investment (ROI). This is done
using “econometrics” (a statistical technique that has been popular for the
last 120 years) which uses history to translates complex dynamics (like the
economy but also things like marketing and sales) into equations.
The goal of marketing mix models is a chart like the one
below (among other things). By finding
the ROI of each marketing factor you can tell which marketing or media are the
most effective and the least effective. For
example, an ROI of “3” means you get $3 in revenue for every $1 you spend. You can also use it to predict future sales,
and optimize the best level of marketing spending.
How this is done (to over-simplify) is to look at the historical “peaks and valleys” of ALL your marketing programs over time and compare them to the peaks and valleys of your sales. Look at the graph below – It shows an example of the monthly ad spending (TV, Print, and Promos) compared to sales of a brand.
The basis of Marketing Mix Modeling is simply looking at
all the marketing spending and all the sales and just seeing how the two
relate. You don’t ask why the sales
peak, often the “why” is a complex mix of many factors. You just look for correlation and you turn
that into ROI.
When looking at each marketing the process is basically the
same principle. You look at individual
marketing factors (like TV spending in the graph above) and look how it relates
to peaks in the sales. That relationship
shows contribution of that factor. For
example, in this graph below, you can see that sales peaked 2-3 months after
each big TV buy.
Of course, the effects (sales peaks) of each marketing
component tends to hide each other, so to find all the correlations, you need
fancy statistical techniques. Usually
you use least square regression, but using Bayesian Shrinkage models are also
common, and there are many other techniques.
How you create the equations is not important, what makes it a Marketing
Mix Model is finding the correlations from spending on marketing factors to
sales and expressing that as an equation.
Now this was an over-simplification. The relationship between marketing and sales
is a complex system of effects. In
Marketing Mix Modeling we try to look for the simple direct correlations at the
core of all that complexity, but to do that, you need to put some of that
complexity into your models.
The biggest complexity you need to deal with is
“time”. Marketing Mix models are said to
be “time series” models. This is because
an ad never leads directly to a sale. Marketing
is meant to build awareness, encourage consideration, and change brand perceptions. And all those changes in the consumers
eventually translates into sales. But
these changes take time, so you see the effects of an ad over time and often
“peaking” and then trailing off. This
effect over time is called “ad stock” (click here for more discussion of Ad Stock). Ad Stock is different for every product and
every marketing factor and calculating it is the hardest part of Marketing Mix
Models.
But there are many other non-linear complexities that need
to be built into Marketing Mix Models (click here for more discussion on some
these complex Non-linear
Marketing Effects).
The real art of Marketing Mix Models is balancing the
simplicity with the complexities. If you
make your models too simple they are neither very accurate or very useful. If you make them too complex they became as
hard to use and confusing as the marketing effects you are trying to
explain. The perfect balance makes the
models the most useful to the client.
But when you find that perfect balance, you can use the
models to pick the perfect spending level either for each marketing factor or
for your total budget. You can create
simulators that lets the clients create and test “what-if” scenarios. You can predict future sales. And most important, you can get the maximum
sales return (ROI) for every marketing dollar spent. With very large corporations this could save
them hundreds of millions of dollars per year.
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Email: Rawley.Cooper@AnalyticForensics.com
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